Customer Quality Engineer
Annual Package: CNY100,000 – CNY130,000 per annum + target bonus
Job Consultant:Erin Zhou
An European multi-million manufacturing MNC is looking for a Customer Quality Engineer with a strong customer service skills to join it s team in Suzhou, and to provide warranty service. Reporting directly to Quality Manager, this role is based in Suzhou.




In this role, you will handle customer complains including accounting & controlling regularly and make the team to be a strong support to the company’s business.

• Attend regular project meeting, Review D/PFMEA/CP with project team member;

• Arrange internal PPAP audit and accompany customer audit; 

• Maintain customer Website information and check customer performance;

• Submit PPAP documents to customers follow project milestone;

• Transfer customer special requirement to plant;

• Feedback customer complaint on time and follow the correction action plan;

• Develop and maintain good relationship with customer;

• Strong responsibility, team work, good communication, self-motivation.




• Bachelor's degree or equivalent, Major in electrical or mechanical Engineering;

• 5 years quality working experience in automotive industries; 

• Have a thorough understanding of statistical methods, APQP, PPAP, FMEA, and automotive quality management systems;

• Quality related experience is highly desirable experience with handling the customer complains;

• Good presentation skill and communication skill;

• Proficient in both oral and written English is a MUST;

• Travel required.


Contact the consultant
Erin Zhou
+86 512 62620629
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 Senior Consultant
Erin Zhou
Quality, EHS & CI

I began my executive search career in a domestic well-known executive search company and served the clients of top 500 retail and consumer goods, and I was good at cross regional volume recruitment and helped the customers engage in 300 positions. I have three years’ experience in executive search and am familiar with RPO type recruitment and at present, I focus on the quality position recruitment of the automotive and engineering machinery. 

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